More Information

If you would like further information or have any feedback relating to anything on our site, please use the form opposite to contact us directly.

We will respond to all genuine messages and will keep your details in the strictest confidence.

For some assurance regarding how seriously we take your privacy please refer to the Your Privacy tab.

We would prefer to keep spam to a minimum so, as is the way with things these days, you will need to complete the Google reCaptcha validation process to prove you are human or, at least, not a robot.

Like most business we want to develop healthy and profitable relationships with our customers and this demands a certain standard of behaviour with regard to information given to us. We take your privacy seriously and we are committed to safeguarding your privacy on-line. This page sets our privacy policy which may change from time to time so please re-read this policy periodically.

Contact Information

Any contact information you provide will not be made publicly available or sold to third parties.

We may disclose Contact Information in special cases where there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may also disclose Contact Information when we believe, in good faith, that the law requires it or other purposes necessary to maintain services and improve our products and services.

Registration Forms

On occasion we may request that you submit a registration form to gain access to a particular resource, either because access to the resource is restricted or we are interested in the way the it will be used. This information will not be used for purposes other than improving your use of the site or satisfying our curiosity.

Tracking

We do not allow other agencies to read information created by this site and do not make use of any banner advertising, a possible means of other parties collecting data you give in confidence.

Scripts

Wherever possible scripts will be hosted on-site, so that you don't have to decide if you trust the externally hosted scripts. We do not link to tracking, tag management or advertising scripts.

On occasion we will link to externally hosted scripts such as the Google Maps and Captcha APIs, where it is not possible to host the service locally.

Cookies

Some pages may use cookies to restore preferences selected on a previous visit or to avoid repeatedly asking you information may have already given us. This is solely for the purpose of enhancing your visit; we do not use cookies (or make use of scripts from third-party service providers) for tracking purposes.

Cookies will be used sparingly, with reasonable expiry dates (usually 90 days) and we will try to ensure that no other domain has access to them. If you don't want your browser to accept cookies at all, you have the option to disable them (newer browsers tend to bury this option fairly deep in the security settings).

These rules and regulations apply to all visitors to or users of this website. By accessing this website, the user acknowledges acceptance of these terms and conditions. RedFox Communications Ltd ('RedFox') reserves the right to change these rules and regulations from time to time at its sole discretion. In the case of any violation of these rules and regulations, RedFox reserves the right to seek all remedies available by law and in equity for such violations.

Errors and omissions

Information on this website may contain technical inaccuracies, errors, omissions or typographical errors. RedFox endeavours to keep such inaccuracies to a minimum (ideally none) but the user should be aware that they may exist.

Updates and amendments

Information on this website may be changed or updated without notice. RedFox may also make improvements or changes to the products or services described in this website at any time without notice.

Though RedFox endeavours to keep the website up to date, it may not always be possible to ensure that the information on the website corresponds with the currently offered products and services. If in doubt, telephone RedFox for advice.

RedFox aims to provide a source of on-line information that is exhaustive, up-to-date and error-free. This is not always possible.

In all disputes, the correct information is that which you receive over the telephone from RedFox; we cannot guarantee the accuracy of the information in this website.

Global availability

This website is primarily directed at customers and potential customers within the UK.

International visitors are welcome to explore the site but not all RedFox services may be available in your country and RedFox may not, for whatever reason, intend to make these services available in your country. For further information, contact RedFox.

Access to secure areas

Access to and use of password protected and/or secure areas of this website is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the website may be subject to prosecution.

Agreements

RedFox's obligations with respect to its products and services are governed solely by the agreements under which they are provided.

If you obtain a product or service from RedFox off this website that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Information collateral

Permission to use documents (such as white papers, press releases, brochures and other publications) from this website is granted provided that:

  1. the RedFox copyright notice appears in all copies and that both the copyright notice and this permission notice appear
  2. use of such documents is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media
  3. no modifications of any documents are made.

Use for any unauthorised purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

The documents specified above do not include the design or layout of this website. No logo, text, graphic, sound or image from this website may be copied or retransmitted unless expressly permitted by RedFox.

Software

Any software that is made available to download from this website is the copyrighted work of RedFox and/or its suppliers.

Use of the software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the software. An end user will be unable to install any software that is accompanied by or includes a license agreement unless he or she first agrees to the license agreement terms. Any reproduction or redistribution of the software not in accordance with the license agreement is expressly prohibited by law.

The software is warranted, if at all, only according to the terms of the license agreement.

Except as warranted in the license agreement, RedFox hereby disclaims all warranties and conditions with regard to the software, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

In no event shall RedFox be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, or loss of business information), even if RedFox has been advised of the possibility of such damages.

Trademarks

RedFox and the names of RedFox products referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of RedFox.

Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.

Copyright notice

All contents copyright RedFox Communications Ltd. All rights reserved. No portion of this service may be reproduced in any form, or by any means, without prior written permission from RedFox.

All contents on this site are protected by the copyright notice above. Except as specifically permitted, no portion of the information on this website may be reproduced in any form, or by any means, without prior written permission from RedFox.

Visitors are not permitted to modify, distribute, publish, transmit or create derivative works of any material found on this site for any public or commercial purposes.

Liability

RedFox makes no representations whatsoever about any other website which you may access through this site.

When you access a non-RedFox website, even one that may contain the RedFox logo, understand that it is independent from RedFox, and that RedFox has no control over the content on that website. In addition, a link to a non-RedFox website does not mean that RedFox endorses or accepts any responsibility for the content, or the use, of such website.

It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, malware, ransomware and other items of a destructive nature.

In no event will RedFox be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.